Plain-language privacy
Only the details needed to deliver your order.
This page explains how Orange Coldline handles customer information for orders, delivery, invoices, and support.
Name, phone number, email address, delivery address, order details, delivery notes, and payment reference information.
To confirm orders, prepare delivery runs, issue invoices or receipts, contact customers about their order, and answer support questions.
We do not sell customer details, publish customer information, or send unrelated marketing messages by default.
Only staff who need order, delivery, payment, or support details to operate the service.
Call 0422 417 249 if you need to update order details or ask about your information.
Keep order details accurate.
Please use the order form carefully and contact us quickly if your delivery address, phone number, or order details need to change.